Protecția datelor

OUR COMMITMENT TO YOUR PERSONAL DATA

We aim to provide services and information respecting data protection at the highest professional standards, but also to implement the highest standards of confidentiality and transparency regarding the personal data we process in our current activity. Our core values ​​are defined by the protection and total transparency regarding the processing of your personal data in the provision of our services and in contractual matters.

The Personal Data Processing Policy describes the categories of your personal data that we process, the ways and purposes in which we collect them, in which situations we transfer personal data, as well as the rights and options available to you in this regard. At the same time, the Personal Data Processing Policy details how we process personal data in the management of the relationship with customers, most often to keep you informed of the latest developments or events in your field of interest.

Please also see our Cookies Policy which details how we use cookies and other similar technologies on our website.

THE OPERATOR OF YOUR PERSONAL DATA

The operator in relation to your personal data is S.C. Aquaproiect S.A, with its registered office in Bucharest, Splaiul Independentei 294, sector 6, tax registration code RO 448510

CATEGORIES OF PERSONAL DATA PROCESSED

The personal data we process may include:

• Contact information, such as your name, postal address, including home address, if you have provided it to us, business address, telephone number, mobile phone number, fax number and email address;
• Additional information processed in the context of a contractual relationship with us or voluntarily communicated by you, such as: instructions given, payments made, information regarding any legal matters, disputes, litigation or other actions in which you are involved in any capacity;
• Details of your visits to our offices, by us to you or any other details regarding how you interact with us;
• Data resulting from your browsing on our website collected through cookies and similar technologies, in accordance with the Cookie Policy.

LEGAL GROUNDS FOR PROCESSING PERSONAL DATA

Any processing of your personal data will be carried out on the basis of one of the following legal grounds:

• The processing is necessary for the conclusion or execution of a contract/invoice to which you are a party;
• The processing is necessary for compliance with a legal obligation of the provider;
• The processing is carried out on the basis of your consent;
• The processing is necessary for the protection of your interests or those of another natural person;
• The processing is necessary for the purposes of our legitimate interests or those of a third party (e.g. when the processing is necessary for the execution of a contract to which your organization is a party);
• In the case of special categories of data, the processing will be carried out if, in addition to a general legal basis for processing the data, one of the following specific processing conditions is met:
  • • The data subject’s consent has been obtained;
    • We have a legal obligation to process these categories of data;

FOR WHAT PURPOSES DO WE PROCESS YOUR PERSONAL DATA?

We may use your personal data for the following purposes (“Permitted Purposes”):

• Providing services specific to our field of activity;
• Managing and administering the contractual relationship with our customers;
• Complying with our legal obligations (such as obligations in the field of combating money laundering and terrorist financing, reporting obligations to tax authorities);
• Managing security and access to our offices, managing the use of the IT systems used by us (e.g. website, data management platforms, communication systems used), including the prevention and detection of security threats, fraud or other unauthorized or malicious activities;
• For the purpose of complying with court orders and exercising and/or defending our rights and interests;
• To analyze and improve our services and communications to you, including (as we have a legitimate interest in continuously improving our services) conducting customer surveys regarding customer satisfaction with our services;
• For any purpose related and/or ancillary to any of the above, or for any other purpose for which your personal data has been provided to us, in compliance with applicable law.

Also, based on your consent, we may send you various communications through the channels you have approved to keep you informed about the latest developments in the field, announcements and other information regarding our services, products, events and projects or other promotional events.

UPDATE YOUR PERSONAL DATA

If any of the personal data you have provided to us changes, for example if you change your first name, last name or email address or if you wish to cancel any request addressed to us, or if you become aware that we hold any incorrect personal data about you, please contact us by email at:  servicii@aquaproiect.ro

We will not be liable for any loss arising from incorrect, unauthentic, insufficient or incomplete personal data you provide to us.

HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We will cease processing your personal data when it is no longer reasonably necessary for the Permitted Purposes, or when you withdraw your consent (if applicable) and (i) there are no longer compelling legitimate grounds for our continued processing (including a legal obligation to continue to store the data) that override your interests, rights and freedoms or (ii) if it is no longer necessary for us to establish, exercise or defend legal claims.

YOUR RIGHTS IN RELATION TO THE PROCESSING OF PERSONAL DATA

Subject to certain legal conditions, you have the following rights in relation to the processing of your personal data:

• The right to request a copy of the personal data concerning you that we hold;
• The right to rectify any incorrect or incomplete personal data;
• The right to object to or restrict our use of your personal data;
• The right to withdraw your consent to the processing of data processed on the basis of consent;
• The right to erasure of your personal data, in situations where you have withdrawn your consent, the processing is no longer necessary or the processing is contrary to the law;
• The right to data portability which allows you to receive a copy of the processed data that we have received from you or to transmit it to another entity indicated by you;
• The right to withdraw your consent for processing based on consent. Withdrawing your consent will not affect the lawfulness of processing based on consent before its withdrawal. In cases where you withdraw your consent, we will no longer process your personal data and will take appropriate steps to erase your personal data. We may, however, process your personal data if there is another legal basis for that processing.

If you wish to exercise your rights mentioned above, please contact us using the following contact details:

• Bucharest, Splaiul Independentei 294, sector 6
• E-mail:  servicii@aquaproiect.ro

With regard to marketing communications received from us, you can also withdraw your consent at any time by simply accessing the “unsubscribe” link at the bottom of each message received by e-mail from us or by replaying the email with the text: Unsubscribe.

In order to comply with our legal obligations regarding data security and confidentiality, when you exercise one of your rights as a data subject, we may ask you to prove your identity by providing us with a copy of an identification document or any other information necessary to verify that the request comes from the relevant data subject.

We will consider any requests or complaints we receive and will respond to you within the time limits set by law. If you are not satisfied with our response or consider that the processing is carried out in violation of applicable law, you may file a complaint with the Romanian data supervisory authority: National Authority for the Supervision of Personal Data Processing – headquartered at Bd. Gheorghe Magheru no. 28-30, Bucharest, Romania.

UPDATES TO THIS PRIVACY POLICY

The most recent update to this Privacy Policy was in May 2018. We reserve the right to update and amend this Privacy Policy from time to time to reflect any changes in the way we process your personal data or any changes in legal requirements. In the event of any such change, we will post the amended Privacy Policy on our website and/or otherwise make it available to you.